October 1996

There is one message totalling 35 lines in this issue. Topics of the day: 1. USR TotalService Web site

On Aug 13, 2:06pm, John LaCour - USR wrote: > Subject: USR Web Site > Dear USR TC users, > > USR is expanding its web site to include a focus on support and services for the > network systems division products which include the Total Control Enterprise WAN > Hub. > This is to let the subscribers of this list know that, indeed, there is a new USR web site dedicated to the Total Control Hub and other products supported by USR's Network System Division. The URL is http://totalservice.usr.com/ Your access to the site might vary whether or not you have a service contract with USR. Marino -- Marino Duregon, Mentor Graphics Corp. | email: marino_duregon@mentorg.com 8005 SW Boeckman Road | phone: (503) 685-4796 Wilsonville, OR 97070-7777 | End of USRTC Digest - 24 Sep 1996 to 22 Oct 1996 ************************************************ From POP3server Wed Oct 29 02:51:46 GMT 1996 Return-Path: calvinck@HK.Super.NET Received: from hk.super.net (root@hk.super.net [202.14.67.4]) by mailbox.syr.edu (8.7.5/8.7.3) with ESMTP id VAA24982 for <rjkopp@MAILBOX.SYR.EDU>; Mon, 28 Oct 1996 21:50:39 -0500 (EST) Received: from is1.hk.super.net (calvinck@is1.hk.super.net [202.14.67.232]) by hk.super.net (8.7.6/8.7.1) with SMTP id JAA20415; Tue, 29 Oct 1996 09:59:32 +0800 (HKT)

There are 2 messages totalling 101 lines in this issue. Topics of the day: 1. Anyone? (2)

We are using Courier 28.8 modems (actually the ones with the capability of 33.6). We are alsoworking with an outside dialup provider to provide service to our students, faculty and staff. What I could use, since we're running into some problems is dialup setup strings for different types of modems that would be dialing up USR 28.8 Courier modems. I'm getting some help from USR tech support but also thought it would be good to ask on here. Users are using many different kinds of modems but usually two different home-grown slip/ppp packages to connect to us. Actually the outside providers is not exactly home grown but the strings they have may be not working. The main problems we're seeing is Macs using this outside software to dial our modems. Problems, instructions say set speed to 57600 and let the modems negotiate down. Usually the connection negotiates but then the string fails while looking for the login prompts. It doesn't seem to recognize them. On one instance when I tested this and had it fail I found that the speed never negotiated correctly and I had to manually set the package to a reduced speed. For example using a 28.8 USR modem I had to reduce the speed from 57.6 to 38.4 connect speeds then showed 31.2 and 33.6. 14.4 modems I'm having a harder time figuring out. Connectivity is much less reliable. Any suggestions would be greatly appreciated. Thanks, Ray Kopp Syracuse Unviersity Computing and Media Services Network Systems rjkopp@mailbox.syr.edu 207 Machinery Hall Syracuse, New York 13244 Voice (315)443-5776 Fax (315)443-3817

Hello, I think you better set your MODEM to Hardware Flow Control (AT&F1) and fix the DTE rate (AT&B1) & try again. Should you have any question, please feel free to contact us. Best Regards. Calvin Choi Synergy Computers & Communications Lrd. _______________________________________________________________________________ On Mon, 28 Oct 1996, Ray Kopp wrote: > We are using Courier 28.8 modems (actually the ones with the capability of > 33.6). We are alsoworking with an outside dialup provider to provide > service to our students, faculty and staff. > > What I could use, since we're running into some problems is dialup setup > strings for different types of modems that would be dialing up USR 28.8 > Courier modems. I'm getting some help from USR tech support but also > thought it would be good to ask on here. Users are using many different > kinds of modems but usually two different home-grown slip/ppp packages > to connect to us. Actually the outside providers is not exactly home > grown but the strings they have may be not working. > > The main problems we're seeing is Macs using this outside software to > dial our modems. Problems, instructions say set speed to 57600 and let > the modems negotiate down. Usually the connection negotiates but then > the string fails while looking for the login prompts. It doesn't seem > to recognize them. On one instance when I tested this and had it fail > I found that the speed never negotiated correctly and I had to manually > set the package to a reduced speed. For example using a 28.8 USR modem > I had to reduce the speed from 57.6 to 38.4 connect speeds then showed > 31.2 and 33.6. 14.4 modems I'm having a harder time figuring out. > Connectivity is much less reliable. > > Any suggestions would be greatly appreciated. > > > Thanks, > Ray Kopp > Syracuse Unviersity > Computing and Media Services > Network Systems > rjkopp@mailbox.syr.edu > 207 Machinery Hall > Syracuse, New York 13244 > Voice (315)443-5776 > Fax (315)443-3817 > From POP3server Wed Oct 29 04:22:05 GMT 1996 Return-Path: owner-USRTC@LISTSERV.SYR.EDU Received: from mailer.syr.edu (mailer.syr.edu [128.230.20.20]) by mailbox.syr.edu (8.7.5/8.7.3) with ESMTP id XAA12237 for <rjkopp@MAILBOX.SYR.EDU>; Mon, 28 Oct 1996 23:00:13 -0500 (EST) Message-Id: <199610290400.XAA12237@mailbox.syr.edu> Received: from listserv (128.230.1.252) by mailer.syr.edu (LSMTP for Windows NT v1.0a) with SMTP id 81002C20 ; Mon, 28 Oct 1996 22:58:16 -0500 Reply-To: US Robotics Total Control Product <USRTC@LISTSERV.SYR.EDU> Sender: US Robotics Total Control Product <USRTC@LISTSERV.SYR.EDU>

Hello, I think you better set your MODEM to Hardware Flow Control (AT&F1) and fix the DTE rate (AT&B1) & try again. Should you have any question, please feel free to contact us. Best Regards. Calvin Choi Synergy Computers & Communications Lrd. _______________________________________________________________________________ On Mon, 28 Oct 1996, Ray Kopp wrote: > We are using Courier 28.8 modems (actually the ones with the capability of > 33.6). We are alsoworking with an outside dialup provider to provide > service to our students, faculty and staff. > > What I could use, since we're running into some problems is dialup setup > strings for different types of modems that would be dialing up USR 28.8 > Courier modems. I'm getting some help from USR tech support but also > thought it would be good to ask on here. Users are using many different > kinds of modems but usually two different home-grown slip/ppp packages > to connect to us. Actually the outside providers is not exactly home > grown but the strings they have may be not working. > > The main problems we're seeing is Macs using this outside software to > dial our modems. Problems, instructions say set speed to 57600 and let > the modems negotiate down. Usually the connection negotiates but then > the string fails while looking for the login prompts. It doesn't seem > to recognize them. On one instance when I tested this and had it fail > I found that the speed never negotiated correctly and I had to manually > set the package to a reduced speed. For example using a 28.8 USR modem > I had to reduce the speed from 57.6 to 38.4 connect speeds then showed > 31.2 and 33.6. 14.4 modems I'm having a harder time figuring out. > Connectivity is much less reliable. > > Any suggestions would be greatly appreciated. > > > Thanks, > Ray Kopp > Syracuse Unviersity > Computing and Media Services > Network Systems > rjkopp@mailbox.syr.edu > 207 Machinery Hall > Syracuse, New York 13244 > Voice (315)443-5776 > Fax (315)443-3817 > End of USRTC Digest - 22 Oct 1996 to 28 Oct 1996 ************************************************ From POP3server Thu Oct 30 03:59:56 GMT 1996 Return-Path: owner-USRTC@LISTSERV.SYR.EDU Received: from mailer.syr.edu (mailer.syr.edu [128.230.20.20]) by mailbox.syr.edu (8.7.5/8.7.3) with ESMTP id WAA17425 for <rjkopp@MAILBOX.SYR.EDU>; Tue, 29 Oct 1996 22:59:12 -0500 (EST) Message-Id: <199610300359.WAA17425@mailbox.syr.edu> Received: from listserv (128.230.1.252) by mailer.syr.edu (LSMTP for Windows NT v1.0a) with SMTP id A3824D40 ; Tue, 29 Oct 1996 22:58:02 -0500 Reply-To: US Robotics Total Control Product <USRTC@LISTSERV.SYR.EDU> Sender: US Robotics Total Control Product <USRTC@LISTSERV.SYR.EDU>

There is one message totalling 72 lines in this issue. Topics of the day: 1. Anyone?

Actually our modems are hardware flow control and they are fixed DTE. The users I can't say a thing about. I can't tell without seeing it. Ray Kopp Syracuse, New York Internet:rjkopp@mailbox.syr.edu On Tue, 29 Oct 1996, Mr Calvin Choi wrote: > Hello, > > I think you better set your MODEM to Hardware Flow Control (AT&F1) and fix > the DTE rate (AT&B1) & try again. > > Should you have any question, please feel free to contact us. > > Best Regards. > Calvin Choi > Synergy Computers & Communications Lrd. > _______________________________________________________________________________ > > On Mon, 28 Oct 1996, Ray Kopp wrote: > > > We are using Courier 28.8 modems (actually the ones with the capability of > > 33.6). We are alsoworking with an outside dialup provider to provide > > service to our students, faculty and staff. > > > > What I could use, since we're running into some problems is dialup setup > > strings for different types of modems that would be dialing up USR 28.8 > > Courier modems. I'm getting some help from USR tech support but also > > thought it would be good to ask on here. Users are using many different > > kinds of modems but usually two different home-grown slip/ppp packages > > to connect to us. Actually the outside providers is not exactly home > > grown but the strings they have may be not working. > > > > The main problems we're seeing is Macs using this outside software to > > dial our modems. Problems, instructions say set speed to 57600 and let > > the modems negotiate down. Usually the connection negotiates but then > > the string fails while looking for the login prompts. It doesn't seem > > to recognize them. On one instance when I tested this and had it fail > > I found that the speed never negotiated correctly and I had to manually > > set the package to a reduced speed. For example using a 28.8 USR modem > > I had to reduce the speed from 57.6 to 38.4 connect speeds then showed > > 31.2 and 33.6. 14.4 modems I'm having a harder time figuring out. > > Connectivity is much less reliable. > > > > Any suggestions would be greatly appreciated. > > > > > > Thanks, > > Ray Kopp > > Syracuse Unviersity > > Computing and Media Services > > Network Systems > > rjkopp@mailbox.syr.edu > > 207 Machinery Hall > > Syracuse, New York 13244 > > Voice (315)443-5776 > > Fax (315)443-3817 > > > End of USRTC Digest - 28 Oct 1996 to 29 Oct 1996 ************************************************ From POP3server Fri Oct 31 04:06:49 GMT 1996 Return-Path: owner-USRTC@LISTSERV.SYR.EDU Received: from mailer.syr.edu (mailer.syr.edu [128.230.20.20]) by mailbox.syr.edu (8.7.5/8.7.3) with ESMTP id WAA22526 for <rjkopp@MAILBOX.SYR.EDU>; Wed, 30 Oct 1996 22:58:42 -0500 (EST) Message-Id: <199610310358.WAA22526@mailbox.syr.edu> Received: from listserv (128.230.1.252) by mailer.syr.edu (LSMTP for Windows NT v1.0a) with SMTP id D0737B70 ; Wed, 30 Oct 1996 22:58:07 -0500 Reply-To: US Robotics Total Control Product <USRTC@LISTSERV.SYR.EDU> Sender: US Robotics Total Control Product <USRTC@LISTSERV.SYR.EDU>

There is one message totalling 52 lines in this issue. Topics of the day: 1. Managed Modem Rack Needs

I'm hoping that maybe someone here knows what I can do about this: We are currently running two remote access platforms. One is the GroupWise Async gateway, which users dial into from their remote clients to retrieve mail, etc. The other is Wanderlink, which is what we've been working with for our remote node dial-up network access. There are three USR products which caught our eye, but they all seem to be lacking in one crucial area... Total Control NETserver/16-I: Pros - This system is SNMP manageable and supports ISDN. With the addition of two additional software modules, this system can automatically reset downed modems and many other things. Cons - This is not a "modem rack" per se. It is a full-fledged remote access platform. It obviates Wanderlink for IPX/IP access, and doesn't help our GroupWise Remote system at all. You can't plug the modems into serial card on a PC. Total Control Managed MP/16: Pros - Provides us with 16 modems that will work well with our existing software. It is also SNMP manageable. While it won't automatically reboot ports that die off, etc, it will issue SNMP traps if there are problems. Cons - ISDN is not currently an available option. Total Control MP/16-I: Pros - Works well with our existing software AND supports ISDN. Cons - Not manageable. It feels like that old sign I saw which read, "1. High Quality, 2. High Speed, 3. Low Price..... Pick and TWO". They have all the components I need! Just not all in the same places.... Does anyone know of another solution (perhaps even, dare I say it, another vendor) that can give me what I want?? TIA! ########################################################## David Spigelman, CNE American Center for Physics Network Administrator One Physics Ellipse (301) 209-3117 College Park, MD 20740 http://www.acp.org/~dspigelm dspigelm@acp.org ########################################################## End of USRTC Digest - 29 Oct 1996 to 30 Oct 1996 ************************************************ From POP3server Sat Nov 8 13:23:24 GMT 1996 Received: from mailer.syr.edu (mailer.syr.edu [128.230.20.20]) by mailbox.syr.edu (8.7.5/8.7.3) with ESMTP id OAA29145 for <RJKOPP@MAILBOX.SYR.EDU>; Thu, 7 Nov 1996 14:55:45 -0500 (EST) Message-Id: <199611071955.OAA29145@mailbox.syr.edu> Received: from listserv (128.230.1.252) by mailer.syr.edu (LSMTP for Windows NT v1.0a) with SMTP id BFAC15D0 ; Thu, 7 Nov 1996 14:48:33 -0500