Using Device Manager for the SAM

How to get help

If you purchased a service contract for your Nortel Networks product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance.

If you purchased a Nortel Networks service program, contact one of the following Nortel Networks Technical Solutions Centers:

For additional information about the Nortel Networks Technical Solutions Centers, see www.nortelnetworks.com/help/contact/global URL.

An Express Routing Code (ERC) is available for many Nortel Networks products and services. When you use an ERC, your call is routed to a technical support person for that product or service. To locate an ERC for your product or service, go to the http://www.nortelnetworks.com/help/contact/erc/index.html URL. See also:

• Before you begin
• Related publications
• Hard-copy technical manuals