------------------------------------------------------------------------------- | Problem or bug report | ------------------------------------------------------------------------------- If you find a problem with Terminate or something you believe to be wrong, please give us as much information as possible. The more information we get, the better the chance of a solution. You may use as many lines as you need. Please remove any information in the document that is not necessary to solve your problem with Terminate, such as these lines here at the top. Your information: Todays date : _____________ Name (& Firm) : ____________________________________________________________ Address 1 : ____________________________________________________________ Address 2 : ____________________________________________________________ Country : ____________________________________________________________ Voice phone : _________________ Hours: 00:00-24:00 GMT Fax phone : _________________ Hours: 00:00-24:00 GMT Modem phone : _________________ Hours: 00:00-24:00 GMT Fido: ____________ If you are using a PROFESSIONAL version, where did you purchase your keyfile: Dealer : ____________________________________________________________ Terminate Version : ____ Multitasker (& version) : _________________ (None/Win/Dos/OS2/other) Processor : Intel ___ (8086,286,386,486,Pentium) Speed: ___ MHz Other ________________________ Total RAM memory : ___ MB File System : FAT _ (DOS) HPFS _ (OS/2) Hard disk type : IDE _ SCSI _ MFM _ RLL _ Unknown _ Video card manufacturer : Model: __________________________ RAM: ____ KB Modem type : Manufacturer: ____________________________________ Model : ____________________________________ Modem Init : ____________________________________ CONFIG.SYS ---------------------------------------------------------------------------- Insert your CONFIG.SYS here. ---------------------------------------------------------------------------- AUTOEXEC.BAT ---------------------------------------------------------------------------- Insert your AUTOEXEC.BAT here. ---------------------------------------------------------------------------- Modem configuration dump: Enable capture and send the config command which you will find in your manual. AT&V for most modems. ATI4 for USRobotics. ---------------------------------------------------------------------------- Insert the captured configuration here. ---------------------------------------------------------------------------- YOUR Problem. Be SPECIFIC and GIVE EXAMPLES OF HOW TO REPRODUCE THE PROBLEM: (Use as many lines as you need): ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ PLEASE TRY TO CHECK THE PROBLEM REPEATEDLY AND SEE IF SOMETHING IN YOUR SETUP WAS WRONG. TRY CREATING A NEW CONFIGURATION AND SEE IF THE PROBLEM GOES AWAY, THEN TRY TO EXPORT BOTH CONFIGURATIONS WITH T-CFGxx.EXE AND COMPARE THE DIFFERENCES. THIS NORMALLY SOLVES MANY PROBLEMS. Please do NOT expect a personalised answer since we already get so many letters that it is impossible to answer them all - but all bugs are, of course, corrected as fast as possible. DAN BBS ApS Vaerebrovej 98 1.sal doer 5 2660 Bagsvaerd Denmark